Document icon
Email icon


World icon

Provider Info

Electronic Timesheets are Mandatory – Paper timesheets are going away!

Beginning July 1, 2019, all IHSS providers in LA County will be gradually enrolled in the Electronic Timesheet. Instead of receiving and submitting paper timesheets, providers will be able to submit their IHSS/WPCS timesheets online using a tablet, smartphone, laptop, or computer. This Electronic Services Portal (ESP) will also enable providers’ timesheets to be reviewed and approved by their recipient(s) via tablet, smartphone, laptop, computer, or landline phone. Read more…

Enrollment Process for IHSS Providers
Applying to the PASC Homecare Registry
PASC-SEIU Health Benefits Plan
Common Paycheck Deductions
IHSS Providers as Mandated Reporters
United Long Term Care Workers Union, SEIU Local 2015
Provider FAQ

Live Scan Forms for Los Angeles County IHSS

English        Spanish        Armenian       Chinese       Tagalog       Russian       Cambodian        Vietnamese       Korean       Farsi

Click here for Live Scan locations


Applying to the PASC Homecare Registry

IHSS Provider Applicants interested in being on the PASC Homecare Registry must meet the requirements listed on the Registry Section of this website. For additional information, IHSS provider applicants should call the PASC Registry Orientation Hotline at 818-206-7000 and leave their name, phone number, and complete mailing address.

PASC-SEIU Health Benefits Plan

PASC and the United Long Term Care Workers Union (SEIU Local 2015) have successfully negotiated for a health benefits plan for IHSS providers who work 74 or more hours per month for at least two consecutive months. The PASC-SEIU Homecare Workers Health Care Plan is provided by L.A. Care and is administered by PASC.

Common Paycheck Deductions

The following are common deductions that can be withheld from an IHSS provider’s paycheck:

  1. State Disability Insurance (SDI)
  2. Federal Income Tax (FIT)
  3. State Income Tax (SIT)
  4. Social Security (FICA)

There may also be deductions for Medicare, vision care, dues/agency fees or special withholding (i.e., lien, child support, etc.). Deductions should not be mistaken for Share of Cost (SOC). Share of Cost is the amount that the consumer pays to the provider out of the consumer’s own pocket.

IHSS Providers as Mandated Reporters

When working in In-Home Supportive Services (IHSS), as well as a variety of other health-related fields, workers take on an often-unknown responsibility under state law, which is referred to as the role of a mandated reporter. The mandated reporter role is assumed by any person who takes on full-time or part-time responsibility for the care of an elder or dependent adult. The responsibilities of the mandated reporter are defined by the State of California Welfare and Institutions Code, which declares that the mandated reporter must make a report to the proper authorities when they observe or have knowledge of an incident involving abuse, is told by the victim of an incident of abuse, or suspects any incidence of abuse. Incidents of abuse may include, but are not limited to, abandonment, abduction, financial abuse, isolation, mental abuse, physical abuse, neglect and self-neglect.

An IHSS homecare provider in Los Angeles County who witnesses any of the above must, by law, file a report with Adult Protective Services (APS). Reports can be made in writing or by telephone. When making a report to APS, it is important to include as much information as possible. Reports should include, but not be limited to, the following:

  1. Reporter’s name, address, telephone number and occupation
  2. Victim’s name, age and address
  3. Names and addresses of any other individual responsible for the victim’s care
  4. Nature and extent of the victim’s condition
  5. Date and place suspected incident occurred
  6. Information on suspected perpetrator
  7. Any other helpful information

When making a report, all information given, including the reporter’s identity, is voluntary and confidential. Reports can be filed anonymously, but it is important to remember that the more information that is provided to the APS worker, the better prepared the agency will be to investigate the case.

Once a report is filed, an APS social worker will visit the victim within two to four hours if the report is such that the victim is in imminent danger, or within 10 days (depending on the gravity of the situation) to investigate the reported incident. If it is determined that the victim is in danger, the social worker will work with the individual and/or family members and other interested parties to eliminate any danger to the person.

A mandated reporter’s failure to report any suspected abuse is punishable by law as a misdemeanor with a penalty of up to six months in prison, a $1,000 fine, or both. Failure to report any abuse which leads to a victim’s death or great bodily injury carries a penalty of up to one year in prison, a $5,000 fine, or both.

Reports can be made by calling APS at 1-888-202-4248 or by calling the Elder Abuse Hotline at 1-800-992-1660.

United Long Term Care Workers Union, SEIU Local 2015

All IHSS homecare workers in Los Angeles County are represented by the United Long Term Care Workers Union, SEIU Local 2015, and can elect to pay membership dues. For information regarding the Union or any applicable fees, call SEIU 2015 at (855) 810-2015 or (888) 373-3018.


IHSS Paid Sick Leave

Skip to content