Emergency Back-Up Services
All approved IHSS recipients qualify for Emergency Back-Up Services. Los Angeles County offers two back-up programs, the amount of personal care hours assigned monthly will determine which program the recipient qualifies for.
Eligible IHSS consumers can chat with us online, send an email to bups@pascla.org or call the Back-Up Attendant Program for a referral Monday through Friday, between 8am and 5pm at (877) 287-6789. Calls made outside of these hours are answered by an answering service.
| BUAP | BUPS |
| Must be an APPROVED and ELIGIBLE IHSS recipient | Must be an APPROVED and ELIGIBLE IHSS or WPCS recipient |
| REQUIRES minimum 25 hours of personal care services per week | Does not require minimum number of hours to qualify |
| Have an immediate need for a temporary IHSS back-up attendant and have no other resource available to provide the needed assistance | Have an immediate need for a temporary IHSS back-up attendant and have no other resource available to provide the needed assistance |
| Sign up with the PASC Homecare Registry | Sign up with the PASC Homecare Registry |
| HOURS REQUESTED must come from existing monthly IHSS hours |
HOURS REQUESTED must come from existing monthly IHSS hours |
To become a back-up attendant you must meet, among others, the following requirements:
-
- IHSS eligible and working less than 40 IHSS hours per week
- Have extensive homecare experience and/or be a CNA or HHA
- Complete BUAP orientation and application
- Participate in BUAP trainings
Back-Up Provider Training – February 2021 – An 8-hour class for BUAP applicants.