Electronic Timesheet System — Paper Timesheets are going away!
Beginning July 1, 2019 IHSS providers in LA County will have to enroll in the Electronic Timesheet service that allows a provider to submit their IHSS/WPCS timesheets online using a tablet, smartphone, laptop or computer instead of receiving and submitting paper timesheets. This service will also allow a provider’s timesheets to be reviewed and approved by their recipient(s) using their tablet, smartphone, laptop or computer, or a landline telephone.
Some of the benefits of this service are:
- Provider will be able to enter and submit timesheets online (saving the time it takes to mail the timesheet)
- Request supplemental timesheets via online system
- Check timesheet and payment status (Check timesheet history up to the last three months)
- Enroll in direct deposit
To enroll in the Electronic Timesheets Website:
- You need to be a current active IHSS and/or WPCS provider
You need to have access to the internet, be able to use a capable electronic device (smartphone, tablet, computer or laptop)
You need to have a valid email address that you can log into. If you are a provider, you must also have your IHSS provider number (found on your paper timesheet or check stub), date of birth and the last four digits of your Social Security Number
Electronic Timesheet Website Learning Options
The state has put together 10 learning modules that provide information for providers and recipients including an overview of the website, as well as information regarding registration for providers and recipients, time entry, and approving timesheets. The Electronic Timesheet Helpdesk is available to help those providers and recipients that need assistance with the Electronic Timesheet Website. The Electronic Timesheet Help Desk number is 866-376-7066 (select Option 4) during normal business hours of 8 a.m. – 5 p.m. Monday through Friday, excluding major holidays. You can view the training modules at http://www.cdss.ca.gov/inforesources/IHSS-Providers/Resources/Timesheet-Information.