New Enrollment Procedures for IHSS Providers

What if I already have a provider?
What if I hire a new provider?
What if my new provider is currently working for another consumer?
What if my new provider has already met the new requirements?
Where does my provider go for orientation and fingerprinting?
Who pays for the fingerprinting?

What if I already have a provider?

Any provider who started working for you, was enrolled with the county prior to November 1, 2009, and is getting paid may continue to work for you without any interruption in services.   However, he/she must complete all of the below requirements by December 31, 2010, to continue being your homecare provider:

1. Complete a new Provider Enrollment Form (SOC 426) and submit it to the county in person
2. Present, in person, an original government-issued photo ID (must be current) and Social Security card, along with photocopies of both documents
3. Review the state mandated materials used for new provider orientations
4. Complete a new Provider Enrollment Agreement (SOC 846) stating that they understand and agree to the IHSS Program rules and regulations
5. Submit to and clear a Criminal Background Investigation (CBI) as administered by the State Department of Justice at their own expense

If you have a current provider, he/she should contact the IHSS office that handles your case for more information on completing the above requirement

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What if I hire a new provider?

All new IHSS providers (i.e., providers who are not currently working for any consumers) must be enrolled with the county before they are eligible for payment through the IHSS Program. In order to enroll, providers must:

1. Complete a new Provider Enrollment Form (SOC 426) and submit it to the county in person
2. Present, in person, an original government-issued photo ID (must be current) and Social Security card, along with photocopies of both documents
3. Attend, in person, a new provider orientation meeting
4. Complete a new Provider Enrollment Agreement (SOC 846) stating that they understand and agree to the IHSS Program rules and requirements
5. Submit to and clear a Criminal Background Investigation (CBI) as administered by the State Department of Justice at their own expense

Your new IHSS provider will not be able to receive payment from the IHSS Program until they have completed the above process. He/she should contact the IHSS office that handles your case for more information on completing the above requirements.

In addition, you will need to complete an IHSS Recipient Designation Form (SOC 426A) for your new provider.  You can obtain this form by contacting your IHSS provider clerk or social worker.

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What if my new provider is currently working for another consumer?

If the person who you decide to hire is currently receiving payment for work done for another IHSS consumer and has already met the requirements listed under "What if I already have a provider?", you will only need to complete an IHSS Recipient Designation Form (SOC 426A) before they begin to work for you. However, if the provider has not met the new requirements, he/she will need to do so before getting paid for the services they provide for you. 

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What if my new provider has already met the new requirements?

If the person who you hire has already met the above requirements, they do not have to go through the enrollment process again.  You will only need to complete an IHSS Recipient Designation Form (SOC 426A) before they begin to work for you. 

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Where does my provider go for orientation and fingerprinting?

If your provider has not started the enrollment process, he/she should contact the IHSS office that handles your case to schedule an orientation. Information on completing the CBI process will be given to your provider at the orientation meeting.

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Who pays for the fingerprinting?

According to the new state law, your provider must pay for his/her own fingerprints.

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Phone 818-206-7000 | Toll Free 877-565-4477 | Fax 818-206-8000 TTY | 818-206-7015

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